Reputation Giant does all the heavy lifting for you. After entering some basic information, the unique and automated Reputation Giant system automatically reaches out to and follows up with your recent customers to generate a feedback snapshot of their most recent visit to your business.
The Power of Reputation Marketing
Your reputation and credibility are two of your most important intangible assets.
Why is reputation such a big deal?
Google and other search engines highly value a company’s online reputation. We see this in all three possible areas of a Google search: paid ads, Google reviews and organic search results.
- Reputation score and reviews are the highest forms of word-of mouth available.
- According to Nielsen, 92% of consumers trust recommendations from friends and family over all forms of advertising. Harvard Business School also found that a 1 star difference can affect a business’ revenue by 5-9%.
- Research shows that after a negative review is posted on the web about a business, people will still visit their site, but have a much lower tendency to convert. This means, in simple terms, lost revenue. UNLESS, that is, the negative review is handled timely and effectively.
See our Google Hangout where Chris Brewer shows you how easy it is to get online reviews quickly and easily.